Withdrawal Policy

Information about your consumer right of withdrawal.

Last updated June 1, 2026

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

To exercise your right of withdrawal, contact us at SelÖnKor GmbH, Am Wolfspfädchen 45, 53859 Niederkassel, email: [email protected].

To meet the withdrawal deadline, it is sufficient to send your communication before the period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except additional costs resulting from a delivery method other than the least expensive standard delivery).

Repayment will be made using the same payment method used in the initial transaction, unless otherwise agreed.

Return of goods

You must return the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal. You bear the direct costs of returning the goods.

Exclusions

The right of withdrawal does not apply to contracts for goods that can spoil quickly or whose expiration date would quickly be exceeded, and to sealed goods unsuitable for return due to health protection or hygiene reasons if unsealed after delivery.

Model withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

To SelÖnKor GmbH, Am Wolfspfädchen 45, 53859 Niederkassel, email: [email protected]

I/We (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):

  • Ordered on (*) / received on (*)
  • Name of consumer(s)
  • Address of consumer(s)
  • Signature of consumer(s) (only if notified on paper)
  • Date

(*) Delete as appropriate.